We like to keep our friends and guests in the loop about Woolley's as much as possible! Communication is key in every successful relationship, right? That's why no matter where you like to go to get information, we want to make sure you can easily access our specials, features, menus, contact information, and of course secure a reservation!
We also realize communication is tough when it's one-sided or when the recipient is unappreciative of the arduous advances. Below is a brief compilation of how we currently communicate with our guests. If you were currently unaware, we invite you to utilize the following means. Conversely, if you feel we're able to better communicate or wish we utilized a different method, please let us know!
1. In person - Probably our favorite way to communicate with our guests, Woolley's strives to create a personal connection with each visit. Whether they're just stopping in as they travel through Minneapolis or have chosen us to share a special occasion, we want to ensure their experience with us exceeds their expectations. And, on the off chance it did not, well, we want to hear about that too. If we don't take the time to ask our guests what went wrong, we'll never have the opportunity to make it right.
2.
Website - A key way to communicate important information to patrons and friends, our website allows users to access our menu, background information about our restaurant, Chef Peter's bio, and of course the "nitty-gritty": location, hours, and how to make reservations.
3.
Facebook - Who isn't on Facebook these days?! Neighbors, friends, co-workers, (and even my grandma) are on Facebook! Our Facebook page allows guests to access a lot of the same information that can be found on our website with the added ability to promote weekly specials and changing features. Fans are also able to interact with our restaurant's page. This is great for hosting contests and even just opening up a dialogue with guests about their experiences.
4.
Twitter - Woolley's is also on Twitter. Our Twitter presence allows for briefer conversations about our product and the ability to respond to inquiries and/or mentions that may otherwise pass us by.
5.
Blog - Our blog provides a great vehicle for longer features of the moments as well as for compilations that are not good website material and maybe unsuitable for a Facebook note. It's also a good forum for allowing guests and posters to interact and provide feedback on our posts.
6.
Monthly Newsletter - Our monthly newsletter is distributed both in print and available at the host stand as well as electronically and linked to our website. With information about the current month's goings-on in calendar form with specific features highlighted as well as a letter from our director, our newsletter is a great way to stay in the know about all things Woolley's!
7. Emails - When guests provide their emails on comment cards, we are able to send periodic emails about our upcoming specials and coupon features. While this may be seen as obtrusive by some, those guests can always neglect to provide their email or even request to be excluded (via email) should they no longer wish to receive the communications.
In order to best serve you, our valuable friends, neighbors, and guests, we'd love to hear from you! How do you like to interact with your favorite restaurants and brands? What don't you like about their (or even our) communication styles and dealings?
