NOW HIRING: Administrative Assistant – Convention Services/Catering Sales Departments

We love when we're hiring, because it means that our team is growing and expanding to include some great new members! Right now, we're looking for a great person to fill our current open for a newly created position, Administrative Assistant – Convention Services/Catering Sales Departments.

SCOPE:  

Provides administrative support to the Convention Services/Operations and Catering Sales departments in an effort to aggressively grow revenue. Builds rapport with existing and prospective clients and uses excellent communications skills to inform all departments of changes and client requests in order to ensure successful events and to provide flawless customer service.

QUALIFICATIONS:

• High school diploma/or equivalent; 2 years post high school education or associates degree desired.
• Advanced skills in Microsoft office applicants; knowledge of Aloha and Sales Pro is a plus.
• Excellent problem-solving skills
• 2 years professional experience as an administrative assistant.
• Excellent communication skills; sales experience a plus.
• Enjoys challenging, fast-past environments.
• Committed to organizational goals.
• Embraces a team concept but can work well independently.
• Detail-oriented and able to edit own work product.

DUTIES:
Operations Department: (Mondays and Fridays)

• Mans the Convention Services Desk and provides assistance to clients/groups in house – assists in the executive of current events.
• Generates weekly sales reports and prepares for distribution at staff meetings.
• Familiar with creating invoices and is able to answer client billing questions.  
• Prepares a variety of documents as requested and maintains office supplies.
• Receives incoming calls to the Conventions Services Desk and Woolley’s Steakhouse – routes call or communicates directive to appropriate staff member for handling.
• Marketing:  newsletter, website, updating flyer boards
• Assists with special projects for Food & Beverage Director, Restaurant Manager, Executive Chef, Accountant and Convention Services Managers. 

Catering Department: (Tuesday, Wednesday, Thursday)

• Inputs data into SalesPro to prepare detailed banquet event orders for catering manager review and approval.
• Follows up with clients for final guest counts and last minute changes.
• Routes banquet event orders, pop-up requests - communicating with multiple departments to ensure excellent customer service.
• Coordinates guest room reservations with Sales Department and provides confirmation numbers to clients.
• Coordinates shipping and receiving of all client packages and materials before/after events.
• Answers incoming calls to Catering Managers in their absence.
• Tracks estimates of client events and final invoice sales receipts for Catering Sales Managers.
• Maintains organized filing system and client records – reviews documentation for accuracy and completeness.
• Post event follow up: submits Hilton Honors points as required.
• Routes event reader board information to multiple departments on a daily basis.
• Greets clients and visitors as requested.
• Prepares sales reports and internal office communications as requested.

If you think you've got what it takes to complement this position and join a great team, please submit your resume and cover letter to: a-r@tricitymanagement.com. 

We look forward to hearing from you!