"Providing outstanding customer service is key to ensuring repeat business and growth for the Bloomington hospitality industry." Put on by the Bloomington Convention & Visitors Bureau (CVB), the Diamond Service Awards are a great way to recognize the individual contributors to our collective success as a destination community.
Employees in the tourism, hospitality, and retail trades are nominated in categories based on their job function. The seventeen categories encompass guest relations positions for everything from reservations agents, drivers, housekeepers, and retail associates to servers, bartenders, hosts, and maintenance professionals. Staged like an awards show, one winner from among the nominated finalists wins per category.
This year's Diamond Service Awards will be held on Sunday, March 13, at the Sheraton Bloomington Hotel Minneapolis South. From among our wonderful staff, it was so tough to narrow it down to 11 nominees! Not that we were surprised, but when six of the eleven nominees made it to finalists, we couldn't have been prouder!
Please join us in celebrating the following 2011 Diamond Service Award nominees (and finalists)!
FINALIST: Bethany Berry
FINALIST: Mauricio Condo
FINALIST: Laura Gomez
FINALIST: Danis Fuentes
FINALIST: Natalie Sasseville
FINALIST: Grandma Sue Miller
Juliana Feltrin
Jose Fuentes
Nae Lee
Paco
Roxanne Winfield
Hannah Worthington
Jose Yepez
What does your industry do to reward your top performers and encourage positive guest experiences? Is it similar to an awards show style setting like the Diamond Service Awards or does your company do something specific? We'd love to hear from you!
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