Saturday, July 30, 2011

Wow! We love our employees!

Here at Woolley's, we love our guests, and we love our employees. So we really love it when our employees show our guests just how much we love them. We call that a 'Wow'!

This week we had so many great Wows, we just couldn't resist sharing. As a thank you for a job well done, here they are!

A party has been coming here for 14 years and always requests Grandma Sue. They said Grandma provides excellent service, and they feel the menu has upgraded a great deal. They love to bring new people here for dinner. 

Jaime took care of a party in the piano lounge who had attended a funeral. A guest said, "Thank you for the great service, Jaime is very kind. We enjoyed the wine and the fish special". 

Bethany had a table ask her for chocolate truffles. She tried to sell them on the lava cake, but they wouldn't take it. Therefore, Bethany picked up truffles from the gift shop and presented them with two hot towels. 

Another guest went out of his way to let management know how wonderful Bethany is. He said she has a great sense of humor. 

A diner in the bar said he has been here for three nights and Brandi has been the best yet. 

A frequent guest in the bar told me, "As far as bartenders go, they don't get any better than Adam." 

Finally, I would like to give Bethany a Wow for the lunch shift this afternoon. She had 30 walk-ins arrive almost all at the same time, and she handled it very professionally and received very nice compliments at table touches. 

A hearty thanks and some serious love to everyone for another great week! 

1 comment:

  1. I love Grandma Sue! And Bethany too. And, of course, Pam.

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